Hong Kong News

Nonpartisan, Noncommercial, unconstrained.
Friday, Mar 01, 2024

We asked Starbucks baristas which customer habits annoy them most. Here are 5 things they want you to stop doing right now.

We asked Starbucks baristas which customer habits annoy them most. Here are 5 things they want you to stop doing right now.

If you want to get on your Starbucks barista's good side this holiday season, avoid doing these five things when ordering or visiting the store.
Red-cup season at Starbucks is well underway, and holiday cheer has begun to fire on all cylinders. The signature reusable cup started out as a marketing tool, and now nearly everyone on the planet looks forward to its release as the mark of the start of the holiday season — even baristas. 

"Love red-cup season," Tayla, a former Starbucks barista who's based in the UK, told Insider. "Festive drinks are all super simple to make and spirits are lifted."

While many memories from seasons past are holly and jolly for baristas, some are a bit grinchy — and they don't have to be. Insider spoke with three current and former Starbucks baristas about their biggest customer pet peeves, and what customers can do to make the holiday season more cheerful. (The baristas asked to omit their last names for privacy and professional reasons, but Insider has verified their identities and employment with documentation.)

1. Blaming your barista for shortages

It's super frustrating when your favorite item is amiss as a result of supply-chain issues. But some customers direct those strong feelings toward their baristas.

Tayla said that product shortages tend to bring out the sensitive and aggressive side of customers. "We'd once ran out of a particular bagel," she said. "One woman was very unhappy about the situation. She tried to get her order for free as a result, but fortunately I was able to hand her over to my manager."  

When customer frustrations reach a boiling point, baristas said they're trained to roll with the situation and offer alternative beverage suggestions or explain to the customer how supply-chain problems continue to be an issue. Rather than having a pout or tossing around complaints about missing menu items, baristas ask that customers navigate the scenario with a bit of grace.

2. Ignoring the tip jar

If a server or barista goes the extra mile, it seems like a common courtesy to offer something on top of that $5 cup of coffee. Unfortunately, some baristas have found that tipping at Starbucks is a courtesy that's not so common.

"Sometimes a customer buys $15 worth of drinks, pays with a $20, and tells us to keep the change," Jack, an Indiana-based barista, told Insider. "The customer calls it doing his part." 

Baristas also have the ability to try and sway some extra tips their way by placing clever voting-themed tip jars out on the coffee counter. Some folks who stumble upon these tip jars laugh and throw a bit of extra change their way, but for the most part, Jack said, these jars go unnoticed.    

3. Ordering something complicated, then not picking it up right away

Two baristas said that customers ordering complicated drinks is a big pet peeve. 

"People that order all kinds of amendments to their drinks, where the beverage doesn't even resemble the starting drink, are not ideal," Meg, a former barista from downtown Indianapolis, said.  

"Any hot day sun's out, Frappuccino's out," Tayla added. "Frappuccinos take so long to make, and you usually get soaked in the process." If you're ordering something complicated, they said, be ready to hear your name called and pick it up — no one likes to see a hot drink go lukewarm at the end of the coffee bar, especially a barista. 

4. Correcting the spelling of your name

Speaking of your name, Tayla said, don't correct the spelling if a barista gets it wrong on your cup. "It's all part of the fun."  

5. Not cleaning up your mess

Tayla said messy customers are a pain — for example, if they stick a muffin in their coffee cup and leave it out for a store worker to pick up. "They are horrific to clean," she said.

"Just be nice. Clean up your trash," Meg added. "Don't leave your cups for others to discard and don't leave your wrappers, napkins, and stir sticks to be your barista's problem. If you have difficulty locating the trash, feel free to ask your barista."

All of the baristas that spoke with Insider agreed that mean customers were few and far between when compared to the kind ones. They also said that, at the end of the day, they enjoyed their jobs.

"I did love working at Starbucks," Tayla said. "The community behind the bar was always lovely and, in my experience, so were most of the customers."
Comments

Anna 1 year ago
Gee just think someday these people will have to get a real job and deal with real problems

Newsletter

Related Articles

Hong Kong News
0:00
0:00
Close
It's always the people with the dirty hands pointing their fingers
Paper straws found to contain long-lasting and potentially toxic chemicals - study
FTX's Bankman-Fried headed for jail after judge revokes bail
Blackrock gets half a trillion dollar deal to rebuild Ukraine
Steve Jobs' Son Launches Venture Capital Firm With $200 Million For Cancer Treatments
Google reshuffles Assistant unit, lays off some staffers, to 'supercharge' products with A.I.
End of Viagra? FDA approved a gel against erectile dysfunction
UK sanctions Russians judges over dual British national Kara-Murza's trial
US restricts visa-free travel for Hungarian passport holders because of security concerns
America's First New Nuclear Reactor in Nearly Seven Years Begins Operations
Southeast Asia moves closer to economic unity with new regional payments system
Political leader from South Africa, Julius Malema, led violent racist chants at a massive rally on Saturday
Today Hunter Biden’s best friend and business associate, Devon Archer, testified that Joe Biden met in Georgetown with Russian Moscow Mayor's Wife Yelena Baturina who later paid Hunter Biden $3.5 million in so called “consulting fees”
'I am not your servant': IndiGo crew member, passenger get into row over airline meal
Singapore Carries Out First Execution of a Woman in Two Decades Amid Capital Punishment Debate
Spanish Citizenship Granted to Iranian chess player who removed hijab
US Senate Republican Mitch McConnell freezes up, leaves press conference
Speaker McCarthy says the United States House of Representatives is getting ready to impeach Joe Biden.
San Francisco car crash
This camera man is a genius
3D ad in front of Burj Khalifa
Next level gaming
BMW driver…
Google testing journalism AI. We are doing it already 2 years, and without Google biased propoganda and manipulated censorship
Unlike illegal imigrants coming by boats - US Citizens Will Need Visa To Travel To Europe in 2024
Musk announces Twitter name and logo change to X.com
The politician and the journalist lost control and started fighting on live broadcast.
The future of sports
Unveiling the Black Hole: The Mysterious Fate of EU's Aid to Ukraine
Farewell to a Music Titan: Tony Bennett, Renowned Jazz and Pop Vocalist, Passes Away at 96
Alarming Behavior Among Florida's Sharks Raises Concerns Over Possible Cocaine Exposure
Transgender Exclusion in Miss Italy Stirs Controversy Amidst Changing Global Beauty Pageant Landscape
Joe Biden admitted, in his own words, that he delivered what he promised in exchange for the $10 million bribe he received from the Ukraine Oil Company.
TikTok Takes On Spotify And Apple, Launches Own Music Service
Global Trend: Using Anti-Fake News Laws as Censorship Tools - A Deep Dive into Tunisia's Scenario
Arresting Putin During South African Visit Would Equate to War Declaration, Asserts President Ramaphosa
Hacktivist Collective Anonymous Launches 'Project Disclosure' to Unearth Information on UFOs and ETIs
Typo sends millions of US military emails to Russian ally Mali
Server Arrested For Theft After Refusing To Pay A Table's $100 Restaurant Bill When They Dined & Dashed
The Changing Face of Europe: How Mass Migration is Reshaping the Political Landscape
China Urges EU to Clarify Strategic Partnership Amid Trade Tensions
The Last Pour: Anchor Brewing, America's Pioneer Craft Brewer, Closes After 127 Years
Democracy not: EU's Digital Commissioner Considers Shutting Down Social Media Platforms Amid Social Unrest
Sarah Silverman and Renowned Authors Lodge Copyright Infringement Case Against OpenAI and Meta
Why Do Tech Executives Support Kennedy Jr.?
The New York Times Announces Closure of its Sports Section in Favor of The Athletic
BBC Anchor Huw Edwards Hospitalized Amid Child Sex Abuse Allegations, Family Confirms
Florida Attorney General requests Meta CEO's testimony on company's platforms' alleged facilitation of illicit activities
The Distorted Mirror of actual approval ratings: Examining the True Threat to Democracy Beyond the Persona of Putin
40,000 child slaves in Congo are forced to work in cobalt mines so we can drive electric cars.
×