Singapore’s Changi Airport was named World’s Best Airport 2023, while the Hong Kong International Airport (HKIA) fell from last year’s 20th to the 33rd, according to London-based international air transport rating organization Skytrax.
It marked HKIA’s fifth ranking drop since 2018. HKIA was last crowned in 2011, its ninth time being named the world’s best airport.
Changi Airport last seized the throne in 2020 but lost it to Qatar for the next two years during the height of pandemic travel restrictions.
Doha’s Hamad International Airport and Tokyo’s Haneda Airport ranked second and third respectively.
The US was conspicuous by its absence in the top 10.
Paris Charles de Gaulle was Europe’s top performer, up one spot to fifth place, while Seattle-Tacoma International Airport was the highest ranked North American airport, languishing in 18th position – but an improvement from 27th place last year.
New York’s JFK fell three spots to 88th place; and China’s Shenzhen leaped 26 places to 31 – two above Hong Kong.
Melbourne was the top Australian airport in 19th place, up from 26 last year; London Heathrow dropped nine places to 22nd.
“Changi Airport is honored to be named World’s Best Airport for the twelfth time,” said Lee Seow Hiang, Chief Executive Officer for Changi Airport Group.
“This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of Covid
-19 over the past two years.”
The Skytrax World Airport Awards are determined by customer satisfaction survey.