In response, Hong Kong Disneyland said they have filed a report to police and they will not tolerate any illegal acitivity.

Most of the comments posted by the citizens are the same, asking if a woman called Carmen Chan is an employee of Disneyland. The citizens also said Chan owes them money but they can't reach her.

“She has my money but I can't contact her,” the comment read.

“I have been failing to contact her since 3pm on July 10. I worry about her safety as well since this is a person's life we are talking about. Can you help?” it continued.

The same comment was posted on Disneyland's Facebook page for more than 50 times, sparking speculation that Chan suspectedly helped others to purchase products or tickets from Disneyland but disappeared after charging citizens money.

A Disneyland spokesperson on Tuesday said they do not have an employee that goes by the name of Carmen Chan.

The spokesperson added that the company has filed a report to the police already and will cooperate with police's investigation. Citizens who believe they have fallen victim to the scam are urged to contact police as soon as possible.

The company also stressed the discounted products, including staycation and dining packages, and annual pass tickets found on social media group chats are not authorized or launched officially by Disneyland.

The company appealed to citizens to purchase their products directly from Disneyland or through recognized distributors.