Hong Kong News

Nonpartisan, Noncommercial, unconstrained.
Friday, Jun 21, 2024

Keeping up with the fast-changing digital world

Keeping up with the fast-changing digital world

CITIC Telecom CPC’s Solutions Day 2023 explores the key topics that matter most to today’s business – namely cloud, network, intelligence, security, and sustainability – inspiring senior executives, IT professionals and industry leaders to connect and explore new ways to drive business transformations.
Getting up to speed on emerging technologies and innovations, evolving customer demands and the rapidly transforming global digital economy are crucial for businesses to remain relevant and competitive in this day and age. In this connection, CITIC Telecom CPC’s Solutions Day 2023 is a major event of the year where ecosystem partners across the ICT industries discuss and contribute new ideas towards this common interest.

In this year’s edition – themed “Sparkling Biz Matters” – the big question of “What matters your business most?” is front and centre. Brook Wong, CEO, CITIC Telecom CPC, jumpstarts the event by highlighting the need for companies to realize digital transformation in 2023: “The Solutions Day has long been a significant event in the ICT industry and with most of the Covid-19 restrictions now lifted in Hong Kong, we will continue to bring together technology leaders and our ecosystem partners by collectively addressing key challenges and finding opportunities to accelerate digital transformations for enterprises.”

That technology is changing the way we live and do business is an indisputable fact confronting all of us. “From improved communication within an organization and a wider reach, to greater efficiency and sustainability – business can benefit from digital transformation with the right technology in place,” Edward Chui, Director, Hong Kong, of Economist Intelligence Corporate Network, says in his keynote address “Digital Innovation in Asia Pacific”.

A strategic approach to digital transformation

This year’s Solutions Day comes complete with a series of panel discussions that exchange insights and thought-provoking ideas among technology leaders and senior executives from leading companies that have been swift in adopting game-changing technologies. First off is a panel sharing on how companies ought to focus on digital technologies to build agility and speed, diving deep into the precise challenges facing businesses today.

In a session titled “Intelligence+ Empowers Biz Innovations”, moderator Stanley Sum – Partner, Advisory, Hong Kong (SAR), KPMG China – remarks that as business dynamic changes, so does the development of workflow: “Linear approach is insufficient to satisfy demands, so getting agile is key to taking advantage of the opportunities provided by emerging technologies.”

For one, delivering products at speed is now more important than ever. Henry Hui, Director, Technology, McDonald’s Hong Kong, makes the case for McDonald’s App to enhance efficiency and customer experience during high-traffic lunchtime. “Given the surging number of orders coming into our system in this period of the day, there is a need to scale up technologies for greater application, upgrading it to a controllable level so we can deliver hot food to customers,” Hui explains.

As more and more companies venture into new categories and make emerging technologies an integrated part of their workflow, risk-taking is inevitable, which is why a strategic approach to digital transformation is paramount. “By using artificial intelligence to test prototypes iteratively, companies can identify the risk of errors earlier in a linear development process, saving development costs,” observes Ivan Lee, Vice President, Information Technology Services & Data Science, CITIC Telecom CPC.

While connecting data through a digital hub is commonplace today, organizations also have to grapple with the challenges of cybersecurity. Kev Hau, Cyber Security Evangelist, a member of the CTO office, Check Point Software Technologies Ltd., points to the necessity of creating a cybersecurity ecosystem to prevent as many malicious activities as possible: “More than ever, businesses must manage cyber threats with advanced technology and solutions – blockchain being one of the options.”

Dr. Paul Sin, Director – Technology & Transformation, New World Development Company Limited, concurs, citing the example of the Group’s tailor-made services in China that make use of facial recognition technology. “With facial recognition becoming much more prevalent, protecting sensitive customer data becomes even more crucial. So technological innovations are not just for creating values for shareholders and scaling up the business for higher returns, but also building trust within the society,” Dr. Sin says.

Embracing the next-level cloud

While organizations increasingly invest in technologies to operate more effectively in a digital economy, cloud has taken on an indispensable role; many more corporations are making use of this means to store and access information anytime, anywhere.

Moderator Sheila Lam – Editorial Consultant, Ignite Content Marketing – opens the second session “Securing Multi-Cloud to Unlock Intelligent Business” by saying that cloud computing is an essential part of an organization’s digital transformation: “By integrating the right cloud technology, businesses will be able to meet their customers wherever they are.”

Privately owned Hong Kong developer Chinachem, for instance, engages public and private clouds to open up business opportunities. With its widespread user applications, Ben Fung, General Manager, IT and Solutions, Chinachem Group, says selecting clouds fit for a business has a prerequisite: “Companies need to think about the purpose of data usage and ask the right questions from the get-go to utilize the capabilities of clouds – whether they are using clouds as services or products.”

For Emperor Group, which owns a diverse portfolio of businesses, moving to the cloud is a means for addressing various business needs. These include aligning with where customers are based and leveraging the applications that are native to the cloud. “There are many different clouds and data centers available, and the right choice can reap the benefits of scaling up business in a short time,” adds Leo Tsang, Group Chief Information Officer, Emperor Group.

As companies make way for clouds, the process itself hasn’t come without challenges, one of which is keeping multiple clouds consistent across the company and across different business lines, as noted by Francis Lee, Executive VP, Product Marketing, Green Radar (Hong Kong) Limited. “Within the organization, we need to deliver a message so that all concerned are aware of the application of multi-clouds, and the security issues they bring, especially when staffers access services via multi-clouds while working from home,” Lee says.

Tsang chimes in, saying when it comes to securing multiple clouds, there are also the considerations of lining up different configurations, and that all employees should be aware of the presence and applications of multiple clouds.

Indeed, upskilling and educating the teams is vital as far as adopting cloud technologies is concerned. “We are not born into the cloud so the challenges are in having to maintain our old businesses, all the while drastically reforming our company with the right talents. That is how we can stay current with emerging technologies,” Raymond Lee, Chief Technology Strategist, Li Tong Group, says while outlining the difficulties of transforming his teams in the age of digital disruption.

To say businesses are thriving in unprecedented times is certainly no overstatement, and if there’s one thing CITIC Telecom CPC’s Solutions Day 2023 has shown us, it’s that keeping abreast of the latest trends, understanding your teams’ readiness to adopt innovative technologies and knowing what works in your company are key to navigating the way forward.

Related Articles

Hong Kong News
It's always the people with the dirty hands pointing their fingers
Paper straws found to contain long-lasting and potentially toxic chemicals - study
FTX's Bankman-Fried headed for jail after judge revokes bail
Blackrock gets half a trillion dollar deal to rebuild Ukraine
Steve Jobs' Son Launches Venture Capital Firm With $200 Million For Cancer Treatments
Google reshuffles Assistant unit, lays off some staffers, to 'supercharge' products with A.I.
End of Viagra? FDA approved a gel against erectile dysfunction
UK sanctions Russians judges over dual British national Kara-Murza's trial
US restricts visa-free travel for Hungarian passport holders because of security concerns
America's First New Nuclear Reactor in Nearly Seven Years Begins Operations
Southeast Asia moves closer to economic unity with new regional payments system
Political leader from South Africa, Julius Malema, led violent racist chants at a massive rally on Saturday
Today Hunter Biden’s best friend and business associate, Devon Archer, testified that Joe Biden met in Georgetown with Russian Moscow Mayor's Wife Yelena Baturina who later paid Hunter Biden $3.5 million in so called “consulting fees”
'I am not your servant': IndiGo crew member, passenger get into row over airline meal
Singapore Carries Out First Execution of a Woman in Two Decades Amid Capital Punishment Debate
Spanish Citizenship Granted to Iranian chess player who removed hijab
US Senate Republican Mitch McConnell freezes up, leaves press conference
Speaker McCarthy says the United States House of Representatives is getting ready to impeach Joe Biden.
San Francisco car crash
This camera man is a genius
3D ad in front of Burj Khalifa
Next level gaming
BMW driver…
Google testing journalism AI. We are doing it already 2 years, and without Google biased propoganda and manipulated censorship
Unlike illegal imigrants coming by boats - US Citizens Will Need Visa To Travel To Europe in 2024
Musk announces Twitter name and logo change to X.com
The politician and the journalist lost control and started fighting on live broadcast.
The future of sports
Unveiling the Black Hole: The Mysterious Fate of EU's Aid to Ukraine
Farewell to a Music Titan: Tony Bennett, Renowned Jazz and Pop Vocalist, Passes Away at 96
Alarming Behavior Among Florida's Sharks Raises Concerns Over Possible Cocaine Exposure
Transgender Exclusion in Miss Italy Stirs Controversy Amidst Changing Global Beauty Pageant Landscape
Joe Biden admitted, in his own words, that he delivered what he promised in exchange for the $10 million bribe he received from the Ukraine Oil Company.
TikTok Takes On Spotify And Apple, Launches Own Music Service
Global Trend: Using Anti-Fake News Laws as Censorship Tools - A Deep Dive into Tunisia's Scenario
Arresting Putin During South African Visit Would Equate to War Declaration, Asserts President Ramaphosa
Hacktivist Collective Anonymous Launches 'Project Disclosure' to Unearth Information on UFOs and ETIs
Typo sends millions of US military emails to Russian ally Mali
Server Arrested For Theft After Refusing To Pay A Table's $100 Restaurant Bill When They Dined & Dashed
The Changing Face of Europe: How Mass Migration is Reshaping the Political Landscape
China Urges EU to Clarify Strategic Partnership Amid Trade Tensions
The Last Pour: Anchor Brewing, America's Pioneer Craft Brewer, Closes After 127 Years
Democracy not: EU's Digital Commissioner Considers Shutting Down Social Media Platforms Amid Social Unrest
Sarah Silverman and Renowned Authors Lodge Copyright Infringement Case Against OpenAI and Meta
Why Do Tech Executives Support Kennedy Jr.?
The New York Times Announces Closure of its Sports Section in Favor of The Athletic
BBC Anchor Huw Edwards Hospitalized Amid Child Sex Abuse Allegations, Family Confirms
Florida Attorney General requests Meta CEO's testimony on company's platforms' alleged facilitation of illicit activities
The Distorted Mirror of actual approval ratings: Examining the True Threat to Democracy Beyond the Persona of Putin
40,000 child slaves in Congo are forced to work in cobalt mines so we can drive electric cars.