Integrated Intelligent Communication System awarded silver medal at the 48th Geneva International Exhibition of Inventions
The Integrated Intelligent Communication System (IICS), developed by Continuous Technologies International Limited (CTINT) and jointly presented with the Electrical and Mechanical Services Department (EMSD) and Correctional Services Department (CSD), achieved outstanding results with the award of a silver medal at the 48th Geneva International Exhibition of Inventions held in Switzerland.
The Geneva International Exhibition of Inventions is the largest annual global event on inventions, showcasing around 1,000 inventions from 40 countries and regions, and evaluated by an international jury of specialists.
“This is a unique opportunity for us to demonstrate our IICS solution which represents an integral part of Hong Kong’s Smart Prison on the global stage.” says Ian Wong, CEO of CTINT. “We are thrilled to see how well the solution was received and the significant benefits it delivered. “
“The award is a recognition of our concerted efforts and an encouragement for us to continue developing solutions that excel usability,” he adds.
IICS is a tailor-made telephone communication solution that automates the not-so-simple process of making phone calls for both persons-in-custody (PICs) and officers. It is result of the efforts of the Correctional Services Department to keep abreast of the times by building a modern, integrated and sustainable correctional system known as Smart Prison, where technology is applied in daily management and security to enhance operational efficiency and promote humanised management.
The solution enables a self-service approach for PICs by automizing the calling processes that were previously manually operated. It boosts operation efficiency and flexibility as the call is made with much less reliance on each officer’s availability.
PICs are pleased with the simplified process with much increased flexibility in terms of time and location. Records at the end of 2022 showed a three-fold increase in the total number of phone calls since IICS’s deployment in mid-2020*.
The IICS solution is flexible and boasts strong scalability in response to operation and user requirements. It lends itself to function and features enhancement, and can be easily expanded to serve other communication operations.