Fifteen Health Code help stations to be established on Monday
Starting from Monday, an additional of 15 mobile support stations will be established at MTR stations across the city to help citizens download the Hong Kong Health Code.
The Office of the Government Chief Information Officer has arranged outreach teams to set up mobile support stations in 10 MTR stations late last month after registration for the Hong Kong Health Code system opened on December 10.
As of noon on Sunday, over 721,000 people have registered for a Hong Kong Health Code account, among which nearly 80 percent already activated their accounts.
The office will set up 15 additional help stations in Long Ping, Sheung Shui, Wu Kai Sha, Tai Wai, Tsuen Wan West, Nam Cheong, Hung Hom, Kowloon, Prince Edward, Kowloon Tong, Wong Tai Sin, Ho Man Tin, Sai Ying Pun, Wan Chai and Shau Kei Wan MTR stations.
Together with the existing stations in Siu Hong, Tai Po Market, Tung Chung, Tsing Yi, Kwai Fong, Kai Tak, Ngau Tau Kok, Tiu Keng Leng, Wong Chuk Hang and North Point that commenced service last month, there will be a total of 25 support stations in MTR stations.
Those outreach teams will continue to assist citizens to register for a Hong Kong Health Code account and download or update the LeaveHomeSafe app from 9 am to 6 pm every day.
In addition, two new functions have recently been introduced in the Hong Kong Health Code website
1. "Cancel Unactivated Account" function: Citizens who have completed registration but fail to activate their account can delete the unactivated account by themselves and register again; and
2. Simplified "Forget Password" function: Citizens can reset their password by providing their identity document information and receiving one-time passcode through SMS.