Injecting Disney’s signature immersive storytelling elements into the Open House, an exciting and inspirational program of activities brought the Disney magic to life for participants to experience the resort from the perspective of cast members.

The Open House offered onsite interviews and recruitment for frontline positions, department showcases and leader and cast sharing sessions. Cast members were also invited to bring along family and friends interested in pursuing a career at Hong Kong Disneyland Resort.

Key business units, such as food & beverage, merchandise, entertainment & costuming, security, custodial, hotel and park operations, set up booths over multiple locations in the park in a vibrant showcase of the different facets of their operations and the prospects of the openings on offer. The two stages featured talks about the future development of the resort, a sneak peek of World of Frozen, Disney heritage, product diversity, equity & inclusion, focus, talent acquisition and cast life.

Michael Moriarty, managing director of Hong Kong Disneyland Resort, kicked off the Open House by highlighting the strength of the Disney brand. “HKDL is a forward looking company. And our choices reflect that we look at the future as full of possibilities,” he remarked. “HKDL has been one of the key pillars of tourism recovery post-COVID in the city. Our cast members are key to HKDL’s success in creating magical moments for our guests. The Disney Open House for Dream Makers is a new way to engage potential recruits and get them excited about joining the HKDL family,” he added.

He shared with participants the future development of HKDL, “Disney is known for its world-class entertainment experience and service excellence, facilitated by strong training and an open and inclusive cast culture. With Hong Kong’s return to normalcy, we are excited about the opportunities that lie ahead to support our future development and for the recovery of tourism with new dream makers joining us.”

HKDL's commitment to inclusivity, accessibility and creation of opportunities for youth has been fostered through collaboration with several different stakeholders. HKDL works with these trusted organizations 3 to understand social needs and create impactful and timely initiatives that strive to improve accessibility and inclusivity. Additionally, the resort advocates for equal opportunities with its inclusive volunteering and employment programs.

More than 30 nonprofits and organizations, such as The Hong Kong Federation of Youth Groups, Hong Kong Sheng Kung Hui Welfare Council and Caritas Hong Kong, invited participants to the Open House for potential recruitment opportunities. The Open House is part of Disney Future Storytellers, an initiative that empowers the next generation of storytellers and innovators to dream about their future, build their talents and skills, and become who they imagine they can be.

Chan Man-ho, Deputy Executive Director of The Hong Kong Federation of Youth Groups, expressed his appreciation for the Open House event. “As the city slowly returns to normal, and with Hong Kong being a top tourist destination known for its hospitality, there are many opportunities for young people in this industry. We, at the federation, are committed to helping these young people with career planning and employment services so they can pursue their passions.”

Chan pinpointed that The Open House event allowed participants to explore different types of careers through visits to the workplace, sharing sessions and onsite interviews, which empowered them to plan for their future careers as they explore their interests and potential.

Also joining the Open House were students from local institutions, including students of the Hong Kong Academy for Performing Arts and Vocational Training Council. The event gave these students a unique introduction to all sorts of possibilities, inspiring them to pursue their dreams.

Moriarty expressed his gratitude to everyone for their participation in the Open House. “For many years, these nonprofits and schools have played an instrumental role in HKDL’s youth and community engagement efforts. HKDL will continue to deepen its collaboration with them through initiatives such as the ‘Disney Side-by-Side Journey,’ ‘Imaginations Design Competition,’ internship programs and more.”

Disney Cast Members, Moriarty points out, are the heart and soul of our company: they are the embodiment of the Disney Difference and celebrated for their passion and dedication. “Talent recruitment, development and an exceptional cast experience is the cornerstone of our continued success and the work which we are undertaking with our partners will lay the foundation for the resort’s growth as we get prepared to welcome more international and mainland tourists back to Hong Kong and HKDL,”

“Everyone is encouraged to dream about their future, build their talents and skills, and become who they imagine they can be. HKDL wants to be their companion along the journey. Here is a place for people looking not for just a job, but you can learn and develop and find your way to success. We work hard every day to make this place where cast members are welcomed,” Moriarty notes.

Named one of the “Most Attractive Employers in Hong Kong” by human resources organization Universum in 2022, HKDL’s unique charm makes it the happiest place to work for cast members’ personal and professional development, and through the joy that cast members bring to guests and to the community. As a cast member put it, “my role is to create happiness for our guests and when I see a guest is happy, I feel happy.”