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Thursday, Aug 11, 2022

CY Leung rejects American Express apology over 'unusual' credit card confusion

CY Leung rejects American Express apology over 'unusual' credit card confusion

American Express has “sincerely apologized” to Regina Leung Tong Ching-yee after she was sued for a credit card debt of more than HK$93,000, according to her husband, former Chief Executive Leung Chun-ying.
American Express filed a writ in the District Court on June 8, saying Regina Leung should have paid a HK$93,155.41 bill by late April. But Regina Leung said she had already made payments.

Leung Chun-ying said in a Facebook post on Monday that the credit card company has already apologized to his wife through the lawyer. But he said this incident cannot be brushed aside.

“This incident is unusual and investigations are still ongoing to find who should be held accountable,” he said.

Regina Leung told local media earlier this month that she had already made the payments and did not understand why American Express filed the writ.

She said the incident might have resulted from her earlier cancelation of the autopay payment service for some accounts, causing misunderstandings.
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