The staff at UCLA's Bedari Kindness institute are ready for the jokes.
"We look at the scientific point of view. We aren't sitting around in circles, holding hands. We're talking about the psychology, the biology, of positive social interactions," says Daniel Fessler, the institute's inaugural director.
The notion of kindness has made headlines recently.
It was a key part of former president Barack Obama's eulogy of veteran US Democrat Elijah Cummings, following his death last month.
"Being a strong man includes being kind. There's nothing weak about kindness and compassion," he said. "There's nothing weak about looking out for others. You're not a sucker to have integrity and to treat others with respect."
And then there was Ellen DeGeneres calling for kindness when speaking about her surprising to some friendship with George W Bush: "When I say, 'Be kind to one another,' I don't mean only the people that think the same way that you do. I mean be kind to everyone. It doesn't matter.'"
Ahead of World Kindness Day this week, what does it actually mean to be kind - and why is it important?
This is what the experts want to examine. And they are deadly serious about it. After all, it could be a matter of life and death, they say.
Mr Fessler's work has looked at how people can be motivated to be kind simply by witnessing acts of kindness - and working out who is affected by this "contagious kindness".
"I think it's fair to say we live in an unkind age right now," he says. "Both domestically in the United States and around the world, what we are seeing is increasing conflict between individuals who hold different political views or belong to different religions."
Kindness, he says, is "the thoughts, feelings and beliefs associated with actions intending to benefit others, where benefiting others is an end in itself, not a means to an end".
And unkindness, on the other hand, is "intolerant beliefs, the lack of valuation of others' welfare".
It's something familiar to anyone who's experienced trolling on social media.
While the practice is "nothing new", Mr Fessler says "people are more likely to be aggressive, less likely to value others' concerns and welfare, the more anonymous they are".
The institute was founded thanks to a $20m (£16m) grant from the Bedari Foundation, set up by philanthropists Jennifer and Matthew Harris.
Based in UCLA's social sciences department, it aims to help both members of the public and also to inspire leaders.
Mr Harris says research was needed "to understand why kindness can be so scarce in this modern world" and to "bridge the divide between science and spirituality".
Some of the projects at the institute include:
-Anthropologists examining how kindness spreads between people
-Sociologists analysing how those who behave unkindly could be persuaded to be kind
-Psychologists researching how kindness can improve mood and reduce depression symptoms
It is also providing students with mindfulness training, and those in underserved Los Angeles communities.
Mr Fessler says that it's known that bad stress - the kind where you can't do anything about a challenging situation, as opposed to the "good" stress from challenging but satisfying activities, like rock climbing - is bad for you.
"Living with people who treat you, at best, with disregard or a lack of concern, and at worst with open hostility, is bad for you. It shortens your life, quite literally," he says.
"Conversely, both receiving kindness from others, and providing kindness, both of those things are the antithesis of this toxic stress situation. And they're good for you."
Even seemingly trivial interactions, like a barista at a coffee shop smiling and asking how you are, can improve people's wellbeing.
"Engaging in kindness, contemplating how you can be kind to others, lowers blood pressure. It has therapeutic benefits," he says. "There are benefits for treating depression and anxiety."
“I am using the term “box tickers” to refer to employees who exist only or primarily to allow an organization to be able to claim it is doing something that, in fact, it is not doing.”
― David Graeber, Bullshit Jobs: A Theory